Orders:

• How do I place an order?
  – Simply add products to your cart and proceed to checkout.

• Can I change or cancel my order?
  – Contact us ASAP at +254 708 961504. Once dispatched, changes may not be possible.

Delivery:

• Who handles delivery?
  – We use local shuttle and mainstream courier services.

• How much is delivery?
  – It depends on your location and courier. We’ll inform you upon order confirmation.

Returns & Refunds:

• How do I request a return?
  – Email us at yuvafashona@gmail.com within 3 days of receiving your order.

Payments:

• What payment methods are accepted?
  – We accept M-Pesa, bank transfers, and secure card payments.

General:

• Do you have a physical store?
  – Yes. Location: RNG Plaza, Shop S55, Nairobi